Help Center

Frequently asked
questions

Everything you need to know about Volmap — Volpoints, events, safety, and more.

Volpoints deposit
Commitment of 10 Volpoits isn't a fee — it's a commitment signal. When people put even a small amount on the line, they follow through far more often than with a free RSVP. Most platforms see ~40% show-up rates. Volmap's is 92%. That gap is the 10 Volpoits doing its job.
92% show-up ratevs ~40% industry average100% returned if you attend
Yes — fully and automatically. Show up, submit a quick photo, get confirmed by the host, and your Volpoints return (plus a +5 bonus). No forms, no waiting, no contacting support.
We tested multiple amounts. Too low and people ignore it. Too high and it excludes people or makes events feel transactional. 10 Volpoints sits in the sweet spot — enough to make you think twice before bailing, not enough to drain your balance.
Creating events
Anyone with a Volmap account. No approval process, no minimum follower count, no minimum attendees. Tap anywhere on the map — park, rooftop, cafe, library — write a short description, set a time, and hit publish. Takes under two minutes.
No — hosts don't spend Volpoints to create an event. Instead, hosts earn Volpoints from attendees who don't show up, plus +N Volpoints per participant. This gives hosts a real incentive to run great events.
Anything in a public place. Morning runs, board game nights, strangers' dinners, language exchanges, outdoor yoga, photography walks. The only rule: events must be at a real, publicly accessible location.
Sports & fitnessSocial hangoutsStudy sessionsFood & drinkArts & culture
No-shows & cancellations
Cancel more than 24 hours before — full Volpoints return, automatic, no questions asked. Cancel within 24 hours or ghost, and your 10 Volpoints is forfeited. They go to the community, not Volmap.
24h+ before: full automatic Volpoints return.
Every attendee gets a full automatic Volpoints return, regardless of when the cancellation happens. Hosts who cancel repeatedly may have their account reviewed by the Volmap team.
Verification
Two-layer verification — both must pass. First, a timestamped, geotagged photo at the venue. Second, the host marks you as attended. Disputes are reviewed by Volmap within 24 hours.
Geotagged photoHost confirmation24h dispute review
Open a dispute in the app. The Volmap team reviews your photo and geotag data. If your photo checks out, your Volpoints are returned — the host's word isn't final. We track hosts who abuse this.
Safety
Volmap is built around public, open events. You can see who's attending before committing, every account is verified, and the Volpoints mechanism naturally filters bad actors — people who stake points tend to show up respectfully.
Public locations onlyVerified accountsAttendance track record visibleReport & block tools
Leave immediately — your safety comes first. Report the event in the app. Reporting for safety reasons triggers an automatic return of your Volpoints. Our moderation team reviews all safety reports within a few hours.
Volpoints
Volpoints are our in-app currency. Use them to create events and join them. In the future we plan to expand their use — stay tuned!
Volpoints are not bought — they are earned through activity. Here's the full breakdown:
🎉 Registration: +50 📅 Create event: −25 🎟 Join event: −10 ✅ Attend event: +15 🏅 Participants at your event: +N ⭐ Regular achievement: +3 💎 Rare achievement: +10 👑 Legendary achievement: +50
Tip: Attending events is a net +5 gain (you pay 10 to join, get back 15 when you show up). Stay active and your balance keeps growing.

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